1. Who we are
This Privacy Policy explains how Bulk Date Products collects, uses and protects personal information when you visit bulk-date-products.com, request a quote or samples, or arrange a bulk order with us.
Bulk Date Products is a business-to-business supplier of date products, including date powder, date syrup, date paste, date seeds and date seed powder. We supply businesses across Asia, mainly food, beverage, cosmetic and industrial companies, importers and distributors. Our website does not offer customer accounts or online payment; quotes, orders and payments are arranged directly with our sales team.
Data controller: Bulk Date Products, 16th Floor, 396 Seocho-daero, Gangnam District, Seoul, South Korea. Email: info@bulk-date-products.com.
By using our website or contacting us, you acknowledge the practices described in this policy.
2. Information we collect
We collect only the information needed to answer enquiries, supply products and run our website. Most of it is business contact information about the people who buy from us.
Category | Examples | How we get it |
|---|---|---|
Contact details | Name, job title, company name, business email, phone number | Quote, sample and contact forms; emails and calls |
Order and shipping details | Delivery address, destination port, Incoterms, product specifications, volumes | Quotes, purchase orders, correspondence |
Billing and company details | Billing address, tax or business registration number, import licence details | Invoicing and customs paperwork |
Payment records | Bank transfer references and payment status for our invoices | Our bank; no payments are taken on the website |
Communications | Messages, attachments, feedback, comments | Forms, email, blog comments |
Technical data | IP address, browser type, device, pages visited, referring site | Cookies and server logs when you browse |
We do not knowingly collect sensitive information, such as health data or government ID numbers, through our website. Please do not send it to us.
3. How we use your information
We use personal information to supply date products and support the business relationship. We do not sell personal information.
Purpose | Legal basis (where required) |
|---|---|
Answer enquiries and prepare quotes | Steps taken at your request before a contract |
Ship samples, process orders and deliver products | Performance of a contract |
Issue invoices, prepare export, customs and food safety documents | Legal obligation |
Keep lot traceability records for food safety and product recalls | Legal obligation and legitimate interest |
Provide after-sales support | Performance of a contract |
Send product updates and offers to business contacts | Consent or legitimate interest; you can opt out at any time |
Improve our website and understand how it is used | Consent for non-essential cookies; legitimate interest for security logs |
Prevent fraud, spam and misuse of our website | Legitimate interest |
Handle disputes and legal claims | Legitimate interest and legal obligation |
Every marketing email includes an unsubscribe link. You can also opt out by writing to info@bulk-date-products.com.
We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.
4. Cookies and similar technologies
Our website uses cookies to work properly, remember your choices and, with your consent, measure how visitors use it.
Type | What it does | Consent needed |
|---|---|---|
Essential | Keeps the site secure and runs the quote and contact forms | No |
Preference | Remembers your details in comment forms and display choices | No, but you can clear them |
Analytics | Counts visits and shows which pages are useful, using aggregated data | Yes, where the law requires it |
Embedded content | Videos, maps or other content from third-party sites may set their own cookies | Yes, where the law requires it |
You can accept or reject non-essential cookies through our cookie banner and change your choice at any time. You can also block or delete cookies in your browser settings, although some parts of the site may then stop working.
5. Who we share your information with
We share personal information only with parties that help us supply and ship date products, and only as much as each one needs.
- Logistics partners: freight forwarders, shipping lines, couriers and customs brokers that deliver samples and containers.
- Authorities: customs, food safety and tax authorities in the exporting and importing countries, when export or import rules require it.
- Inspection and certification bodies: laboratories and organic or food safety certifiers that test or certify our products.
- Service providers: website hosting, email, accounting and IT providers that process data on our behalf under contract, and our bank for incoming transfers.
- Professional advisers: lawyers, auditors and insurers, when needed.
- Business transfers: a buyer or successor if our business is sold or merged, under the same protections.
International transfers
We sell to customers in several Asian countries, so your information may be processed outside your own country, including in South Korea and in the countries your shipment passes through. When we transfer personal information across borders, we use safeguards required by applicable law, such as contractual clauses with service providers, and we transfer only what the shipment or service needs.
6. How long we keep your information
We keep personal information only as long as we need it for the purpose it was collected, or as long as the law requires.
Information | How long we keep it |
|---|---|
Enquiries and quotes that do not lead to an order | Up to 2 years after the last contact |
Orders, invoices, payment, shipping and customs records | As long as tax, customs and accounting laws require |
Lot traceability records | For the shelf life of the product plus the period food safety rules require |
Marketing contact list | Until you unsubscribe |
Blog comments | Until you ask us to remove them |
7. How we protect your information
We use encrypted connections (HTTPS), access controls on our internal systems and regular software updates to protect personal information. Only staff and service providers who need the information for their work can access it.
No system is completely secure. If a data breach is likely to put your rights at risk, we will notify you and the relevant authorities as the law requires.
8. Your rights
Depending on where you live, you may have the right to:
- Ask what personal information we hold about you and get a copy
- Correct information that is wrong or incomplete
- Ask us to delete your information, unless we must keep it by law
- Restrict or object to how we use it, including for marketing
- Receive your information in a portable format
- Withdraw consent at any time, without affecting earlier processing
To use any of these rights, email info@bulk-date-products.com. We may ask you to confirm your identity, and we will reply within the time the law sets.
Regional information
We follow the data protection law of the country where your business is based. The main laws in the markets we serve are:
Country | Main data protection law |
|---|---|
South Korea | Personal Information Protection Act (PIPA) |
Japan | Act on the Protection of Personal Information (APPI) |
China | Personal Information Protection Law (PIPL) |
India | Digital Personal Data Protection Act, 2023 |
Singapore | Personal Data Protection Act 2012 |
Malaysia | Personal Data Protection Act 2010 |
Thailand | Personal Data Protection Act B.E. 2562 (2019) |
Indonesia | Personal Data Protection Law (Law No. 27 of 2022) |
Philippines | Data Privacy Act of 2012 |
United Arab Emirates | Federal Decree-Law No. 45 of 2021 |
Saudi Arabia | Personal Data Protection Law |
Other Asian countries | The applicable local data protection law |
You may also have the right to complain to the data protection authority in your country.
If you are unhappy with how we handled your request, please contact us first so we can try to resolve it.
9. Children
Our website and products are intended for businesses. We do not knowingly collect personal information from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.
10. Links to other websites
Our website may link to other sites, such as certification bodies or social media pages. We are not responsible for their privacy practices, so please read their policies.
11. Changes to this policy
We may update this policy when our services or the law change. The date at the top shows the latest version. Significant changes will be highlighted on our website.
12. Contact us
For questions about this policy or your personal information, contact:
Bulk Date Products 16th Floor, 396 Seocho-daero, Gangnam District, Seoul, South Korea Email: info@bulk-date-products.com Office hours: Monday to Saturday, 8 am to 5 pm